Emergency doctors, no appointment needed.
Walk-in emergency and urgent care in Rouse Hill for illness and injury, ages 3 months and up.
What we do
A private walk-in clinic led by emergency doctors, for illness and injury that can’t wait for your GP but doesn’t need a hospital emergency department.
10am – 10pm daily
Open 10am to 10pm every day. Last registration 9pm.
Where to go, from most to least urgent
Call 000
Life-threatening, or getting worse fast
- Signs of a heart attack
- Signs of stroke: face drooping, arm weakness, slurred speech
- Unconscious, collapsed or not breathing
- Choking, or struggling to breathe
- Severe bleeding, or vomiting blood
- A seizure or fit
- Severe allergic reaction, with swelling of the face or throat
- Major injury, like a car crash or a fall from height
- Overdose or poisoning
- Thoughts of harming yourself or others
Come to SWIFT
Needs care today, but isn’t life-threatening
- Stable, low-risk chest pain: if in doubt, call 000 or us first
- Headache, dizziness, vertigo or fainting
- Abdominal pain
- Fevers and infections, for ages 3 months and up
- Sprains, strains and suspected broken bones
Walk in, no appointment needed.
See your GP
Can wait a day or two, or is ongoing
- Repeat prescriptions
- Medical certificates
- Referrals and test results
- Vaccinations, flu shots and check-ups
- A mild cold or runny nose
- Managing a long-term condition
- Mental health care plans
Can't get in with your GP and it can't wait? Come to SWIFT.
If you are unsure, call SWIFT first. This guide doesn't replace medical advice. Outside our opening hours, a healthdirect nurse can help on 1800 022 222, free and 24/7.
What happens when you visit
Seven steps, from walking in to going home. Tap a step to see what to expect.
Step 1 of 7
Arrive
Walk in any time we're open — no appointment needed. We register new patients until 9pm.
Good to know: life-threatening? Call 000 instead of coming to SWIFT.
Our clinical team treats
Senior Emergency Doctors and emergency specialists, supported by emergency-trained nurses. Specialist care is by referral to independent specialists.
See all servicesEmergency & urgent care
Minor injuries to non-life-threatening illness.
Walk inAges 3 months +
Sports injuries
Ankle, wrist, knee and back injuries, assessed and treated fast.
Walk inOrthopaedic follow-up
Chest pain
Stable, low-risk chest pain only. If chest pain is severe or sudden, call 000.
Stable, low-riskSevere or sudden: call 000
Here for something else?
Scans, dental care and our infusion clinic are all in the same building. Scans are provided by Imaging Specialists, an independent company, and dental by an independent practice, both separate from SWIFT's clinical team.
A scan: X-ray, CT, ultrasound or MRI
On site, provided by Imaging Specialists, an independent company.
See on-site imaging Independent providerBook with themDental pain or a dental emergency
An independent dental practice shares our building. Book with them directly.
See on-site dental SWIFTBy appointmentInfusion clinic
Iron and other infusions, by appointment. Request a time and we'll confirm it.
Request an infusionFees, up front
Straightforward pricing, whether or not you have a valid Medicare card. Reception explains the fees before you're seen.
Do you have a Medicare card?
Walk-in visit, facility fee
$396+ Medicare charges
With a Medicare cardWithout a Medicare card
Consumables like crutches or boots cost extra.
See detailed pricingYour walk-in visit
SWIFT, Rouse HillWith a Medicare card
- Facility fee
- $396
- Doctor consultation and any procedures
- Medicare charges
- Consumables, like crutches or boots
- Extra charge
- Pathology
- Bulk billed
- ImagingX-ray and CT, and ultrasound weekdays 10am to 5pm
- Bulk billed
How you pay
- Pay one amount when you leaveFacility fee + Medicare charges
- Get an instant refundOf the Medicare part only
Without a Medicare card
- Facility fee
- $396
- Doctor consultation and any procedures
- Medicare charges, paid on the day
- Consumables, like crutches or boots
- Extra charge
- Pathology
- Extra charge, invoiced separately by ACL
- Imaging
- Extra charge, billed separately by Imaging Specialists
How you pay
- Pay one amount when you leaveFacility fee + Medicare charges
- Tests and scans are invoiced separatelyACL and Imaging Specialists send their own invoices afterwards
What Medicare charges coverWhat Medicare charges cover
Doctor consultation, and any procedures performed.
Pathology
Bloods, swabs and urine tests, collected on site by your treating team and sent to Australian Clinical Labs. Bulk billed for most general tests.Invoiced separately by ACL.
Imaging
X-ray, CT, ultrasound and MRI on site, provided by Imaging Specialists, an independent company. X-ray and CT are bulk billed when SWIFT refers you, and ultrasound weekdays 10am to 5pm. MRI has additional charges.Billed separately by Imaging Specialists.
What to bring
Your Medicare card and a debit or credit card.A debit or credit card. SWIFT is cashless.
Our doctors
Senior Emergency Doctors and emergency specialists, supported by emergency-trained nursing staff.
Find us in Rouse Hill
On Civic Way in Rouse Hill. Get directions from where you are, or call ahead.
-
T2, G38, 32 Civic Way
Rouse Hill, NSW 2155 -
Open every day, 10am to 10pm
Last patient registration 9pm - (02) 8859 9099 info@swifteuc.com.au
Do I need an appointment?
No. Walk in any day between 10am and 9pm, which is the last registration time. The clinic stays open until 10pm to finish treating patients who are already registered. Infusions are by appointment, and physiotherapy is usually by appointment.
How much does a visit cost?
SWIFT charges a $396 facility fee for urgent care visits, a $246 facility fee for infusions and a $150 facility fee for IV antibiotics. Medicare services are charged at the Medicare rebate amount, which you claim back straight away through an online Medicare claim with a valid Medicare card. Without a valid card, the amount is payable on the day.
Consumables such as crutches or boots cost extra. Our team confirms the cost before treatment or imaging begins. See detailed pricing.
What are your opening hours?
Open 10am to 10pm every day. Last registration 9pm. If you arrive after 9pm we cannot register you, so please come earlier or call ahead.
What ages does SWIFT treat?
Children over 3 months of age and adults, for urgent problems that are not life threatening.
For a baby under 3 months, call 000 or go to your nearest hospital emergency department.
What does SWIFT treat?
Urgent problems that are not life threatening, where the realistic alternative is a hospital emergency department: suspected fractures, wounds needing stitches, infections, stable chest pain, headache, abdominal pain, unwell children over 3 months, illnesses needing urgent imaging, early pregnancy bleeding, and ear, nose, throat and eye problems.
For life-threatening emergencies, call 000.
Not sure where to go? Call us first.
Call to check today's wait before you come in. For an infusion, request a time and we'll confirm it.
